3D2N Ferry & Stay at Lotus Desaru Beach Resort

Enjoy a 3D2N escape at Lotus Desaru Beach Resort. This package includes ferry and stay for 2 pax.

-Batamfast ferry ticket is applicable only for Tanah Merah Ferry Terminal – Desaru Coast Terminal trips. -Once a booking is confirmed, it cannot be cancelled, non-refundable and non-exchangeable. -Advanced booking and confirmation are required before the intended departure and stay date (min. 1 week before) -All passengers are to hold a valid Passport with a minimum of 6 months validity. The immigration authorities of the destination country have the right to accept or reject visitors. If rejected, there will be no refund, and we are not responsible for any costs incurred because of participants being deported/rejected by the destination country. -All reservations are subject to availability. -Surcharge of RM80.00 applies on eve and public holiday per room. -All prices are subjected to 8% SST -No outside food allowed. -Other terms and conditions may apply. -By proceeding with your booking, you acknowledge and agree to this policy.

Once a booking is confirmed, it cannot be cancelled, non-refundable and non-exchangeable.

Redemption Process Step 1: Purchase the Tour Package -Review package details, pricing, and terms before proceeding with payment. -Complete the payment process using the available payment options. -Upon successful payment, a confirmation email and receipt will be sent to the passenger. Step 2: Receive Vouchers -Passengers/Guests will receive the vouchers. -Tripcetera will assist in confirming bookings with ferry and hotel partners once you follow the instructions. Step 3: Submit Personal Information -Passengers/Guests must provide the relevant details to Tripcetera. A. For Ferry Ticket Issuance, Passengers must provide: -Full Name (as per passport) -Date of Birth -Nationality -Gender -Passport Number -Passport Issue Date -Passport Expiry Date B. For Resort Check-in. Guests must provide: -Full Names of all guests -Email Address of lead guest -Phone Number of lead guest -Check-in Date Step 4: Redemption and Boarding -Passengers/Guests are to submit all their Tripcetera vouchers (ferry and resort/hotel) for validation and redemption. Ferry Boarding: -Passengers are to submit all their vouchers (both ferry and resort/hotel) to the Ferry service provider (Batamfast) counter staff. -The staff will verify the details before issuing the boarding pass.